Information Systems

The Office of Information Systems provides automated solutions for information management services that support the ministries of the Church in the Diocese of Shreveport. The IT department can also offer technical guidance to parishes, schools, and other agencies within our diocese.

Public password protected wireless access is available to visitors and private secured wireless at the Catholic Center for employees.

Remote Desktop Support is available for Shelby Systems from our Business Department or for technical assistance from our Information Systems Department. Working Internet access is required for remote assistance.:

Remote Support
Contact the appropriate department for assistance (Shelby Systems – Business Office) or technical (Information Systems Department). A technician from the Catholic Center initiates connection.

Security Management and System Recovery
Securing your computers and networks and recovering from disasters should be planned side by side. Network threats are introduced as malicious threats that can exploit antivirus and firewall software installed on your systems. Unfortunately, the primary ways in which malicious software attacks are introduced to our systems are through Internet browsing and e-mail. We often don’t realize our systems have been compromised until it is too late.

System Recovery is the ability to resume your business with reliable data, in a timely manner, in the event of a computer failure, building catastrophe, or natural disaster. Services required to recover your systems include reliable, frequent backups and offsite storage.

For help developing your Security management and recovery strategy, contact the Office of Information Systems below.

Hardware and Software Discounts
Through our affiliation with the DISC Conference, discounts have been negotiated with several hardware and software vendors that could save your church, school, or non-profit organization money.

We currently have agreements with the following vendors:

  • Adobe

  • Microsoft

  • HP

Note: The intended use of hardware and software purchased under these agreements must be for diocesan/non-profit church parishes, schools, and organizations. Purchases for home systems are not allowed under these agreements.

 

Patricia Pillors
Director of Information Systems